/* ============================================================
   venusence.com — premium editorial design system
   Palette: ivory / charcoal / champagne gold (max 3)
   Type: Cormorant Garamond (display) + Manrope (body)
   ============================================================ */

:root{
  --ivory:#FAF7F2;
  --ivory-deep:#F2EDE4;
  --char:#1C1A17;
  --char-soft:#4A463F;
  --gold:#B99A5F;
  --gold-soft:#CBB78C;
  --line:rgba(28,26,23,.12);
  --line-light:rgba(250,247,242,.18);
  --container:1200px;
  --serif:'Cormorant Garamond',Georgia,serif;
  --sans:'Manrope',system-ui,sans-serif;
}

*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
  body{
  font-family:var(--sans);
  font-size:16px;
  line-height:1.7;
  color:var(--char);
  background:var(--ivory);
    -webkit-font-smoothing:antialiased;
}
img{display:block;max-width:100%}
a{color:inherit;text-decoration:none}
ul,ol{list-style:none}
b{font-weight:600}

.wrap{max-width:var(--container);margin:0 auto;padding:0 32px}

h1,h2,h3{font-family:var(--serif);font-weight:500;line-height:1.12;letter-spacing:-.01em}
h1 em,h2 em{font-style:italic;color:var(--gold)}

/* ---------- buttons ---------- */
  .btn{
  display:inline-flex;align-items:center;justify-content:center;gap:10px;
  font-family:var(--sans);font-size:12.5px;font-weight:600;
  letter-spacing:.18em;text-transform:uppercase;
  padding:17px 34px;border-radius:2px;border:1px solid transparent;
  cursor:pointer;transition:all .25s ease;white-space:nowrap;
}
.btn-solid{background:var(--char);color:var(--ivory)}
.btn-solid:hover{background:var(--gold);color:var(--char)}
.btn-line{background:transparent;color:var(--char);border-color:var(--char)}
.btn-line:hover{background:var(--char);color:var(--ivory)}
.btn-gold{background:var(--gold);color:var(--char)}
.btn-gold:hover{background:var(--ivory);color:var(--char)}

/* ---------- header ---------- */
.site-header{
  position:sticky;top:0;z-index:50;
  background:rgba(250,247,242,.92);backdrop-filter:blur(12px);
  border-bottom:1px solid var(--line);
}
.header-inner{display:flex;align-items:center;justify-content:space-between;gap:24px;padding-top:18px;padding-bottom:18px}
.wordmark{display:flex;flex-direction:column;line-height:1.25}
.wordmark-name{font-family:var(--sans);font-size:18px;font-weight:700;letter-spacing:.28em;text-transform:uppercase}
.wordmark-sub{font-size:10.5px;letter-spacing:.22em;text-transform:uppercase;color:var(--char-soft)}
.site-nav{display:flex;gap:34px}
.site-nav a{font-size:13px;font-weight:500;letter-spacing:.06em;color:var(--char-soft);transition:color .2s}
.site-nav a:hover{color:var(--gold)}
.site-header .btn{padding:12px 24px}

/* burger + mobile menu */
.burger{
  display:none;width:44px;height:44px;background:none;border:none;cursor:pointer;
  flex-direction:column;align-items:center;justify-content:center;gap:7px;
  position:relative;z-index:120;
}
.burger span{
  display:block;width:26px;height:2px;background:var(--char);
  transition:transform .3s ease,opacity .3s ease;
}
body.menu-open .burger span:first-child{transform:translateY(4.5px) rotate(45deg)}
body.menu-open .burger span:last-child{transform:translateY(-4.5px) rotate(-45deg)}
.mobile-menu{
  position:fixed;inset:0;z-index:110;background:var(--ivory);
  display:flex;flex-direction:column;justify-content:space-between;
  padding:110px 26px 40px;
  opacity:0;visibility:hidden;transform:translateY(-12px);
  transition:opacity .35s ease,transform .35s ease,visibility .35s;
}
body.menu-open .mobile-menu{opacity:1;visibility:visible;transform:none}
body.menu-open .site-header{z-index:130;background:var(--ivory)}
.mobile-menu-nav{display:flex;flex-direction:column}
.mobile-menu-nav a{
  font-family:var(--serif);font-size:32px;font-weight:500;
  padding:16px 0;border-bottom:1px solid var(--line);
  opacity:0;transform:translateY(14px);
  transition:opacity .4s ease,transform .4s ease;
}
body.menu-open .mobile-menu-nav a{opacity:1;transform:none}
body.menu-open .mobile-menu-nav a:nth-child(1){transition-delay:.08s}
body.menu-open .mobile-menu-nav a:nth-child(2){transition-delay:.14s}
body.menu-open .mobile-menu-nav a:nth-child(3){transition-delay:.2s}
body.menu-open .mobile-menu-nav a:nth-child(4){transition-delay:.26s}
body.menu-open .mobile-menu-nav a:nth-child(5){transition-delay:.32s}
.mobile-menu-foot{display:flex;flex-direction:column;gap:22px}
.mobile-menu-foot .btn{width:100%}
.mobile-menu-contacts{display:flex;flex-wrap:wrap;gap:18px;font-size:14px;color:var(--char-soft)}
.mobile-menu-contacts a{border-bottom:1px solid var(--gold-soft)}

/* ---------- hero ---------- */
.hero{padding:110px 0 130px;border-bottom:1px solid var(--line)}
.hero-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:90px;align-items:center}
.eyebrow{
  font-size:11.5px;font-weight:600;letter-spacing:.26em;text-transform:uppercase;
  color:var(--gold);margin-bottom:28px;
}
.hero h1{font-size:clamp(44px,5.4vw,72px);margin-bottom:30px}
.hero-lead{font-size:17.5px;color:var(--char-soft);max-width:520px;margin-bottom:44px}
.hero-actions{display:flex;gap:16px;flex-wrap:wrap}
.hero-photo{position:relative}
.hero-frame{overflow:hidden;border-radius:200px 200px 4px 4px}
.hero-photo img{
  width:100%;aspect-ratio:4/5;object-fit:cover;object-position:50% 15%;
  display:block;
}

/* hero entrance (only when JS present) */
@keyframes riseIn{from{opacity:0;transform:translateY(26px)}to{opacity:1;transform:none}}
.js .hero-copy > *{opacity:0;animation:riseIn .8s cubic-bezier(.22,.8,.35,1) forwards}
.js .hero-copy .eyebrow{animation-delay:.1s}
.js .hero-copy h1{animation-delay:.22s}
.js .hero-copy .hero-lead{animation-delay:.38s}
.js .hero-copy .hero-actions{animation-delay:.52s}
.js .hero-photo{opacity:0;animation:riseIn 1s cubic-bezier(.22,.8,.35,1) .35s forwards}
.hero-photo figcaption{
  margin-top:18px;text-align:center;font-family:var(--serif);
  font-size:19px;font-style:italic;
}
.hero-photo figcaption span{
  display:block;font-family:var(--sans);font-style:normal;
  font-size:10.5px;letter-spacing:.24em;text-transform:uppercase;color:var(--char-soft);margin-top:4px;
}

/* ---------- story ---------- */
.story{padding:130px 0;background:var(--char);color:var(--ivory)}
.story-inner{max-width:860px;margin:0 auto}
.story-num{
  font-size:11px;font-weight:600;letter-spacing:.3em;text-transform:uppercase;
  color:var(--gold);margin-bottom:26px;
}
.story h2{font-size:clamp(34px,4.2vw,54px);margin-bottom:48px}
.story-text p{margin-bottom:24px;font-size:17px;color:rgba(250,247,242,.82)}
.story-text b{color:var(--ivory)}
.story-closing{
  font-family:var(--serif);font-size:23px !important;font-style:italic;
  color:var(--gold-soft) !important;padding-top:10px;
}
.manifesto{margin-top:56px;border-top:1px solid var(--line-light)}
.manifesto li{
  padding:22px 0;border-bottom:1px solid var(--line-light);
  font-size:15.5px;letter-spacing:.01em;display:flex;gap:18px;align-items:baseline;
}
.manifesto li::before{content:'—';color:var(--gold);flex-shrink:0}

/* ---------- services ---------- */
.services{padding:130px 0 60px}
.section-title{font-size:clamp(34px,4vw,52px);margin-bottom:80px;max-width:720px}
.service{
  display:grid;grid-template-columns:.72fr 1.28fr;gap:80px;
  padding:80px 0;border-top:1px solid var(--line);align-items:start;
}
.service-flip{grid-template-columns:1.28fr .72fr}
.service-flip .service-photo{order:2}
.service-photo{overflow:hidden;border-radius:4px;align-self:start}
.service-photo img{
  width:100%;aspect-ratio:3/4;object-fit:cover;
  filter:saturate(.9);display:block;
}
.service-head{display:flex;gap:26px;margin-bottom:26px}
.service-index{
  font-family:var(--serif);font-size:30px;font-style:italic;color:var(--gold);
  line-height:1.3;flex-shrink:0;
}
.service h3{font-size:clamp(26px,2.6vw,36px);margin-bottom:10px}
.service-sub{font-size:15px;color:var(--char-soft);font-style:italic;font-family:var(--serif);font-size:18px}
.service-lead{font-size:16.5px;color:var(--char-soft);margin-bottom:30px;max-width:640px}
.service-list{margin-bottom:30px}
.service-list li{
  padding:13px 0;border-bottom:1px solid var(--line);
  font-size:15px;display:flex;gap:16px;align-items:baseline;
}
.service-list li::before{content:'·';color:var(--gold);font-size:26px;line-height:0;flex-shrink:0}
.service-result{font-size:15.5px;margin-bottom:34px;max-width:640px}
.service-foot{display:flex;align-items:center;gap:36px;flex-wrap:wrap}
.service-meta{display:flex;flex-direction:column}
.service-meta span{font-size:12px;letter-spacing:.14em;text-transform:uppercase;color:var(--char-soft)}
.service-meta b{font-family:var(--serif);font-size:30px;font-weight:600}
.service-note{margin-top:18px;font-size:13px;color:var(--char-soft);font-style:italic}

/* ---------- online ---------- */
.online{padding:130px 0;background:var(--char);color:var(--ivory)}
.online .section-title{margin-bottom:20px}
.online-lead{color:rgba(250,247,242,.75);max-width:620px;margin-bottom:60px;font-size:16.5px}
.online-list{display:grid;grid-template-columns:repeat(2,1fr);gap:0 60px;margin-bottom:56px}
.online-list li{
  padding:24px 0;border-top:1px solid var(--line-light);
  display:flex;flex-direction:column;gap:6px;
}
.online-list b{font-family:var(--serif);font-size:21px;font-weight:600;letter-spacing:.01em}
.online-list b::before{content:'— ';color:var(--gold)}
.online-list span{font-size:14.5px;color:rgba(250,247,242,.68)}
.online .btn-line{color:var(--ivory);border-color:rgba(250,247,242,.5)}
.online .btn-line:hover{background:var(--ivory);color:var(--char);border-color:var(--ivory)}

/* ---------- about ---------- */
.about{padding:130px 0;background:var(--ivory-deep);border-top:1px solid var(--line)}
.about-grid{display:grid;grid-template-columns:.8fr 1.2fr;gap:90px;align-items:center}
.about-photo{overflow:hidden;border-radius:4px}
.about-photo img{
  width:100%;aspect-ratio:3/4;object-fit:cover;object-position:50% 20%;
  filter:saturate(.88);display:block;
}
.about h2{font-size:clamp(36px,4vw,52px);margin-bottom:6px}
.about-role{
  font-size:11.5px;letter-spacing:.26em;text-transform:uppercase;
  color:var(--gold);margin-bottom:32px;font-weight:600;
}
.about-copy p{margin-bottom:20px;color:var(--char-soft);max-width:560px}
.about-copy blockquote{
  margin-top:36px;padding-left:28px;border-left:2px solid var(--gold);
  font-family:var(--serif);font-size:24px;font-style:italic;line-height:1.4;
}

/* ---------- process ---------- */
.process{padding:130px 0}
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:44px;counter-reset:step}
.steps li{border-top:1px solid var(--char);padding-top:26px}
.step-num{
  font-family:var(--serif);font-size:44px;font-style:italic;color:var(--gold);
  display:block;margin-bottom:14px;line-height:1;
}
.steps h3{font-size:20px;font-family:var(--sans);font-weight:600;margin-bottom:10px;letter-spacing:0}
.steps p{font-size:14.5px;color:var(--char-soft)}

/* ---------- faq ---------- */
/* GALLERY */
.gallery{padding:110px 0;background:var(--ivory-deep);border-top:1px solid var(--line);overflow:hidden}
.gallery .wrap{overflow:visible}
.gallery-lead{font-size:17px;color:var(--muted);max-width:480px;margin-bottom:48px}
.gallery-track{display:flex;gap:20px;overflow-x:auto;scroll-snap-type:x mandatory;
  -webkit-overflow-scrolling:touch;padding-bottom:14px;scrollbar-width:thin;
  scrollbar-color:var(--gold) transparent}
.gallery-track::-webkit-scrollbar{height:5px}
.gallery-track::-webkit-scrollbar-track{background:transparent}
.gallery-track::-webkit-scrollbar-thumb{background:var(--gold);border-radius:3px}
.gallery-card{flex:0 0 280px;scroll-snap-align:start;border-radius:14px;overflow:hidden;
  box-shadow:0 4px 24px rgba(0,0,0,.08);transition:transform .3s ease}
.gallery-card:hover{transform:translateY(-4px)}
.gallery-card img{width:100%;height:auto;display:block}
.js .gallery-card.reveal{opacity:1;transform:none}

@media(min-width:721px){
  .gallery-track{gap:24px}
  .gallery-card{flex:0 0 340px}
}

.faq{padding:110px 0;background:var(--ivory-deep);border-top:1px solid var(--line)}
.faq-inner{max-width:820px}
.faq .section-title{margin-bottom:56px}
.faq-item{border-bottom:1px solid var(--line)}
.faq-q{
  width:100%;display:flex;justify-content:space-between;align-items:center;gap:20px;
  padding:24px 0;background:none;border:none;cursor:pointer;text-align:left;
  font-family:var(--serif);font-size:21px;font-weight:500;color:var(--char);
}
.faq-plus{position:relative;width:14px;height:14px;flex-shrink:0}
.faq-plus::before,.faq-plus::after{
  content:'';position:absolute;background:var(--gold);transition:transform .3s;
}
.faq-plus::before{left:0;top:6px;width:14px;height:2px}
.faq-plus::after{left:6px;top:0;width:2px;height:14px}
.faq-item.open .faq-plus::after{transform:scaleY(0)}
.faq-a{max-height:0;overflow:hidden;transition:max-height .35s ease}
.faq-a-inner{padding:0 0 26px;color:var(--char-soft);font-size:15.5px;max-width:680px}

/* ---------- final cta ---------- */
.final{padding:150px 0;background:var(--char);color:var(--ivory);text-align:center}
.final h2{font-size:clamp(38px,5vw,64px);margin-bottom:24px}
.final p{color:rgba(250,247,242,.75);max-width:520px;margin:0 auto 46px;font-size:16.5px}

/* ---------- footer ---------- */
.site-footer{background:var(--char);color:var(--ivory);border-top:1px solid var(--line-light)}
.footer-inner{
  display:flex;justify-content:space-between;align-items:flex-start;gap:40px;flex-wrap:wrap;
  padding-top:48px;padding-bottom:48px;
}
.footer-name{font-family:var(--serif);font-size:19px}
.footer-sub{font-size:12.5px;color:rgba(250,247,242,.55);margin-top:4px}
.footer-contacts{display:flex;flex-direction:column;gap:8px;font-size:14px}
.footer-contacts a{color:rgba(250,247,242,.8);transition:color .2s}
.footer-contacts a:hover{color:var(--gold)}
.footer-fop{font-size:12px;color:rgba(250,247,242,.5);line-height:1.7;margin-top:14px}
.footer-legal-col{display:flex;flex-direction:column;gap:10px;align-items:flex-end;text-align:right}
.footer-legal-col a{color:rgba(250,247,242,.7);font-size:13px;transition:color .2s}
.footer-legal-col a:hover{color:var(--gold)}
.footer-legal{font-size:12px;color:rgba(250,247,242,.45)}
.order-consent{
  display:flex;gap:10px;align-items:flex-start;margin:16px 0 8px;
  font-size:13px;color:var(--char-soft);line-height:1.5;cursor:pointer;
}
.order-consent input{margin-top:4px;accent-color:var(--gold);flex-shrink:0}
.order-consent a,.order-form-legal a{color:var(--gold);text-decoration:underline;text-underline-offset:2px}

/* ---------- legal / offer page ---------- */
.legal-page{padding:72px 0 120px}
.legal-crumb{font-size:13px;color:var(--char-soft);margin-bottom:28px}
.legal-crumb a{color:var(--gold)}
.legal-page .section-title{margin-bottom:12px}
.legal-lead{font-size:16px;color:var(--char-soft);max-width:760px;margin-bottom:40px}
.legal-lead a{color:var(--gold)}
.legal-doc{max-width:760px}
.legal-doc h3{
  font-family:var(--serif);font-size:22px;font-weight:500;
  margin:40px 0 16px;color:var(--char);
}
.legal-doc p{margin-bottom:14px;font-size:15px;color:var(--char-soft);line-height:1.75}
.legal-term{margin-bottom:16px}
.legal-term b{display:block;color:var(--char);font-weight:600;margin-bottom:4px;font-size:14.5px}
.legal-requisites{
  margin-top:48px;padding:28px 32px;background:var(--ivory-deep);border-radius:4px;
}
.legal-requisites p{margin:0 0 6px;font-size:14.5px;color:var(--char)}
.legal-requisites a{color:var(--gold)}

/* ---------- modal ---------- */
.order-modal{position:fixed;inset:0;z-index:100;display:none}
.order-modal.open{display:block}
.order-modal-backdrop{position:absolute;inset:0;background:rgba(28,26,23,.6);backdrop-filter:blur(4px)}
.order-modal-card{
  position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);
  width:min(460px,calc(100vw - 40px));max-height:90vh;overflow-y:auto;
  background:var(--ivory);border-radius:4px;padding:44px 40px 36px;
}
.order-modal-close{
  position:absolute;top:14px;right:18px;background:none;border:none;
  font-size:30px;line-height:1;cursor:pointer;color:var(--char-soft);
}
.order-modal-card h3{font-size:28px;margin-bottom:10px}
.order-modal-sub{font-size:14px;color:var(--char-soft);margin-bottom:28px}
.order-field{display:block;margin-bottom:18px}
.order-field span{
  display:block;font-size:11px;font-weight:600;letter-spacing:.16em;
  text-transform:uppercase;color:var(--char-soft);margin-bottom:8px;
}
.order-field input,.order-field select{
  width:100%;padding:14px 16px;border:1px solid var(--line);border-radius:2px;
  background:#fff;font-family:var(--sans);font-size:15px;color:var(--char);
  transition:border-color .2s;appearance:none;
}
.order-field input:focus,.order-field select:focus{outline:none;border-color:var(--gold)}
.order-form-error{color:#A33; font-size:13.5px;margin-bottom:14px}
.order-submit-btn{width:100%;margin-top:6px}
.order-form-legal{font-size:12px;color:var(--char-soft);margin-top:16px;line-height:1.5}

/* ---------- mobile collapsibles (desktop: always expanded) ---------- */
.story-toggle,.service-toggle{display:none}

/* ---------- scroll reveal ---------- */
.js .reveal{
  opacity:0;transform:translateY(30px);
  transition:opacity .8s cubic-bezier(.22,.8,.35,1),transform .8s cubic-bezier(.22,.8,.35,1);
  transition-delay:var(--reveal-delay,0s);
  will-change:opacity,transform;
}
.js .reveal.is-visible{opacity:1;transform:none}

/* ---------- parallax ---------- */
.js img[data-parallax]{
  transform:translate3d(0,var(--py,0px),0) scale(1.14);
  will-change:transform;
}

@media (prefers-reduced-motion: reduce){
  .js .reveal{opacity:1;transform:none;transition:none}
  .js .hero-copy > *,.js .hero-photo{opacity:1;animation:none}
  img[data-parallax]{transform:none !important}
  html{scroll-behavior:auto}
}

/* ---------- chat widget ---------- */
.chat-widget{position:fixed;right:26px;bottom:26px;z-index:90;display:flex;flex-direction:column;align-items:flex-end;gap:14px}
.chat-toggle{
  width:60px;height:60px;border-radius:50%;border:none;cursor:pointer;
  background:var(--char);color:var(--gold);
  display:flex;align-items:center;justify-content:center;
  box-shadow:0 6px 24px rgba(28,26,23,.28);
  transition:transform .25s ease,background .25s ease;
}
.chat-toggle:hover{transform:scale(1.06);background:var(--gold);color:var(--char)}
.chat-toggle .chat-icon-close{display:none}
.chat-widget.open .chat-icon-close{display:block}
.chat-widget.open .chat-icon-open{display:none}

.chat-panel{
  display:none;width:370px;height:520px;
  background:var(--ivory);border-radius:14px;
  box-shadow:0 14px 44px rgba(28,26,23,.24);
  border:1px solid var(--line);
  flex-direction:column;overflow:hidden;
  animation:chatSlideUp .3s ease;
}
.chat-widget.open .chat-panel{display:flex}
@keyframes chatSlideUp{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}

.chat-panel-header{
  display:flex;align-items:center;justify-content:space-between;
  padding:16px 18px;background:var(--char);color:var(--ivory);
  border-radius:14px 14px 0 0;flex-shrink:0;
}
.chat-panel-header-info{display:flex;align-items:center;gap:12px}
.chat-panel-avatar{
  width:40px;height:40px;border-radius:50%;
  background:var(--gold);color:var(--char);
  display:flex;align-items:center;justify-content:center;
  font-family:var(--serif);font-size:18px;font-weight:700;flex-shrink:0;
}
.chat-panel-title{font-family:var(--serif);font-size:16px;font-weight:600;letter-spacing:.04em}
.chat-panel-status{font-size:11.5px;color:var(--gold-soft);margin-top:1px}
.chat-panel-close{
  background:none;border:none;color:var(--ivory);cursor:pointer;
  opacity:.6;transition:opacity .2s;padding:4px;
}
.chat-panel-close:hover{opacity:1}

.chat-panel-messages{
  flex:1;overflow-y:auto;padding:18px 16px;
  display:flex;flex-direction:column;gap:10px;
  background:var(--ivory-deep);
}
.chat-panel-messages::-webkit-scrollbar{width:4px}
.chat-panel-messages::-webkit-scrollbar-thumb{background:var(--line);border-radius:4px}

.chat-bubble{
  max-width:82%;padding:10px 14px;border-radius:14px;
  font-size:14px;line-height:1.5;word-break:break-word;
  animation:chatFadeIn .25s ease;
}
@keyframes chatFadeIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}
.chat-bubble-manager{
  align-self:flex-start;background:#fff;color:var(--char);
  border-bottom-left-radius:4px;
  box-shadow:0 1px 3px rgba(28,26,23,.06);
}
.chat-bubble-user{
  align-self:flex-end;background:var(--char);color:var(--ivory);
  border-bottom-right-radius:4px;
}
.chat-bubble-time{
  font-size:10px;color:var(--char-soft);margin-top:3px;opacity:.6;
}
.chat-bubble-user .chat-bubble-time{color:var(--gold-soft)}
.chat-bubble-typing{
  align-self:flex-start;background:#fff;color:var(--char);
  border-bottom-left-radius:4px;
  box-shadow:0 1px 3px rgba(28,26,23,.06);
  display:inline-flex;align-items:center;gap:5px;
  padding:14px 16px;min-width:56px;
}
.chat-bubble-typing span{
  width:7px;height:7px;border-radius:50%;background:var(--char-soft);
  animation:chatTypingDot 1.2s infinite ease-in-out;
}
.chat-bubble-typing span:nth-child(2){animation-delay:.15s}
.chat-bubble-typing span:nth-child(3){animation-delay:.3s}
@keyframes chatTypingDot{
  0%,80%,100%{opacity:.28;transform:translateY(0)}
  40%{opacity:1;transform:translateY(-3px)}
}

.chat-panel-input{
  display:flex;align-items:center;gap:8px;
  padding:12px 14px;border-top:1px solid var(--line);
  background:var(--ivory);flex-shrink:0;
}
.chat-panel-input input{
  flex:1;border:1px solid var(--line);border-radius:20px;
  padding:10px 16px;font-size:14px;font-family:var(--sans);
  background:var(--ivory-deep);color:var(--char);
  outline:none;transition:border-color .2s;
}
.chat-panel-input input:focus{border-color:var(--gold)}
.chat-panel-input input::placeholder{color:var(--char-soft);opacity:.5}
.chat-send-btn{
  width:38px;height:38px;border-radius:50%;border:none;
  background:var(--gold);color:#fff;cursor:pointer;
  display:flex;align-items:center;justify-content:center;
  transition:opacity .2s,transform .2s;flex-shrink:0;
}
.chat-send-btn:disabled{opacity:.35;cursor:default}
.chat-send-btn:not(:disabled):hover{transform:scale(1.08)}

/* ---------- responsive ---------- */
@media(max-width:1000px){
  .hero-grid{grid-template-columns:1fr;gap:60px}
  .hero-photo{max-width:420px;margin:0 auto}
  .service,.service-flip{grid-template-columns:1fr;gap:44px}
  .service-flip .service-photo{order:0}
  .service-photo img{position:static;aspect-ratio:4/3}
  .about-grid{grid-template-columns:1fr;gap:56px}
  .about-photo{max-width:420px}
  .online-list{grid-template-columns:1fr}
  .steps{grid-template-columns:repeat(2,1fr)}
}
@media(max-width:720px){
  .wrap{padding:0 22px}
  .site-nav{display:none}
  .header-cta{display:none}
  .burger{display:flex}
  .wordmark-name{font-size:18px}
  .wordmark-sub{font-size:9px;letter-spacing:.18em}

  /* compact rhythm */
  .hero{padding:52px 0 70px}
  .hero h1{font-size:clamp(36px,10vw,44px);margin-bottom:22px}
  .hero-lead{font-size:15.5px;margin-bottom:32px}
  .eyebrow{margin-bottom:20px}
  .story,.services,.about,.process,.faq,.online{padding:70px 0}
  .services{padding-bottom:20px}
  .service{padding:48px 0;gap:28px}
  .final{padding:84px 0}
  .steps{grid-template-columns:1fr;gap:30px}
  .service-foot{gap:18px}
  .hero-actions .btn{width:100%}
  .footer-legal{align-self:flex-start}
  .footer-legal-col{align-items:flex-start;text-align:left}
  .legal-page{padding:48px 0 80px}
  .chat-widget{right:16px;bottom:16px}
  .chat-toggle{width:54px;height:54px}
  .chat-panel{width:calc(100vw - 32px);height:calc(100dvh - 100px);max-height:520px;right:0;border-radius:14px}

  /* smaller type, less text on screen */
  .story h2{margin-bottom:32px}
  .story-text p{font-size:15.5px;margin-bottom:18px}
  .story-closing{font-size:20px !important}
  .manifesto{margin-top:36px}
  .manifesto li{padding:16px 0;font-size:14.5px}
  .section-title{margin-bottom:48px}
  .service h3{font-size:24px}
  .service-sub{font-size:16px}
  .service-head{gap:16px;margin-bottom:18px}
  .service-lead{font-size:15px;margin-bottom:22px}
  .service-list li{padding:10px 0;font-size:14px}
  .service-result{font-size:14.5px;margin-bottom:24px}
  .service-meta b{font-size:26px}
  .service-note{display:none}
  .gallery{padding:70px 0}
  .gallery-lead{font-size:15px;margin-bottom:32px}
  .gallery-card{flex:0 0 260px;border-radius:10px}
  .online-lead{margin-bottom:36px;font-size:15px}
  .online-list li{padding:16px 0}
  .online-list b{font-size:18.5px}
  .online-list span{font-size:13.5px}
  .about-copy p{font-size:15px}
  .about-copy blockquote{font-size:20px;margin-top:26px}
  .faq-q{font-size:18px;padding:18px 0}
  .faq-a-inner{font-size:14.5px}

  /* collapsible story */
  .story-more{display:none}
  .story-text.expanded .story-more{display:block}
  .story-toggle{
    display:inline-flex;align-items:center;gap:12px;
    background:none;border:none;cursor:pointer;padding:4px 0;margin-bottom:20px;
    font-family:var(--sans);font-size:12px;font-weight:600;
    letter-spacing:.2em;text-transform:uppercase;color:var(--gold);
  }
  .story-toggle .faq-plus::before,.story-toggle .faq-plus::after{background:var(--gold)}
  .story-text.expanded .story-toggle{display:none}

  /* collapsible service details */
  .service-details{display:none}
  .service.expanded .service-details{display:block}
  .service-toggle{
    display:flex;width:100%;align-items:center;justify-content:space-between;gap:14px;
    background:none;border:none;border-top:1px solid var(--line);border-bottom:1px solid var(--line);
    cursor:pointer;padding:15px 0;margin-bottom:22px;text-align:left;
    font-family:var(--sans);font-size:12px;font-weight:600;
    letter-spacing:.18em;text-transform:uppercase;color:var(--char);
  }
  .service.expanded .service-toggle .faq-plus::after{transform:scaleY(0)}
}